January 14, 2017

Developing Soft Skills


Businesses love to talk about the best leaders have soft skills. In short they work well with people to get the most out of their teams. They are often very respected and productive workers as well.

Starting out, how do you get soft skills? Where does this reputation come from? What soft skills would you like to have?

First, most people’s reactions are not about you. They think about what affects them. So do you, but you don’t think about that. When someone is losing their cool in front of you, wait until they calm down enough to talk with. Then ask questions.

The person who listens more attentively learns the most. Don’t think about what to say next when someone else is talking. What are they saying, and what is behind it? Often the most important part of the message is not said. It comes through their attitude and phasing. Ask questions about what they are saying to keep them talking.

Was very shy as a young man. Talking with young women threw me. I literally had to practice talking with people. To be less nervous, would talk with people who I did not know and could probably not help me. Often would talk with any woman of any age about any topic. When I met attractive women of datable ages, was no longer tongue-tied.

If you really want to excel with soft skills, CARE about people around you. Get your own ego out of the way. You can learn something from everyone, and you can help more people than you think. Praise people every time you see something you like. “They won’t remember what you said. They won’t forget how you made them feel.”

Study Servant Leadership. John Maxwell is my favorite author on this subject. Leaders aren’t there to make every decision. They enable their teammates to do more tasks better, and even excel at them.

I care about your success. Otherwise would I spend the time to write this? Start trying to listen to and praise people now. Does not matter how awkward it feels at first. You will start making their day and your day.


“If you could kick the person responsible for most of your troubles, you would not be able to sit down for six months.” - Unknown

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