April 18, 2015

Better way to manage your teams - Ask Better Questions

Doug Krug (http://elsolutions.com/) is challenging my focus on problem solving. He teaches managers to Ask Better Questions.

1.     “What is working now?” “Where are we already getting the result(s) we want?”
2.     “What is causing the results we are getting?”
3.     Re-clarify the desired outcome with questions like, “What is the goal/objective we want to accomplish?”
4.     “What will be the benefit(s) when we achieve the goal or outcome?” Or, “What will be the cost if we don’t achieve our goal?”
5.     “What can we do more of, better or differently to get closer to the goal?”

Instead of starting with "What is the problem?", start positive and build on what already works. It focuses your team to build on strengths and look for more ideas to combine.


Results come much faster. 

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